Are you experiencing internet issues? Do you want to know why Xfinity gateway blinking orange? Xfinity routers feature different lights to show specific statuses. For example, a steady red light indicates no internet connection. However, a steady white light will specify that the router is on. But why is Xfinity gateway blinking orange? Orange blinking might happen due to a firmware update. Yes, the firmware update might cause orange blinking. Therefore, you will have to wait for fifteen minutes. If it is due to an undergoing update, it will resolve within fifteen minutes. However, if the issue persists after fifteen minutes, you will have to find the cause. It might be due to a faulty router, service outages, and cable problems. Once you know the problem, you can fix it.
In this article, we will cover many troubleshooting tips for your help. You will find all of them easy to follow. You can reset your router and fix the issue. Also, you might notice a steady white light once it finishes the update. Here are the tips you can go through.
Let the Upgrade Finish
Yes, this is the first thing you should do to get back online. There might not be an issue, and an update is going on. So, have patience and wait for fifteen minutes. Updates are the key since they can fix many bugs and boost the efficiency of your device. Also, when any update is available, you cannot do much. Your device will connect to the internet servers of Xfinity automatically. During the firmware update, you will see orange blinking. However, it is normal, and your router will start working after a few minutes. All you can do is wait for the update to complete.
Additionally, you should avoid turning off your router while installing any updates. If you turn off the router, it might damage the device. Also, it might corrupt the current software. Therefore, you will have to wait. After fifteen minutes, it might get back to functioning. However, if it does not fix the issue, you can try the following.
Look for Loose or Damaged Cables
Sometimes, damaged cables and loose wires cause Xfinity gateway blinking orange. Someone might have disconnected cables while moving any device. If this is the case, you can reconnect the cords. However, abrasions, cuts, or bends along cards might cause orange blinking. But you can fix this issue.
First, check the cables and find the loose ones. You can plug loose wires back in. However, you will have to replace damaged cords. Otherwise, you will not get back the connection. But when the issue is not with the cables, you will have to check the router.
Reset the Router
By resetting your router, you might troubleshoot and fix blinking issues. For resetting, you will have to unplug the power cable. Also, you can use the reset button. First, turn off the devices connected to that router. Unplug the power cable and wait for around sixty seconds. Now, you can plug the cord again and wait for ten minutes. You can check the router’s light. If you are back online, you can turn on your devices.
As mentioned earlier, you can also use the reset button to reset your router. If you have this feature, you can turn off the devices connected to the router. Check the back of the router and find the reset button. Press and hold that button for a few seconds. You can use any sharp object, including a pin. Allow the device to reboot and check if the blinking is still there. Resetting might fix orange blinking. But if it does not help, the problem might be with your splitter.
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Examine the Splitter
Yes, a damaged splitter might cause orange blinking. A splitter does not come to the notice since it is a small gadget. However, it distributes signals to your devices, including modem and TV. If there is a problem with the splitter, you will not get the connection. Also, your router will start blinking orange. You can resolve this issue by replacing your splitter. But you can avoid splitter issues. Instead of installing splitters, you can plug the main cable into the router. Splitters can weaken the signal significantly, and you might experience internet issues more often. Therefore, you can avoid this installation. However, if the splitter is not causing orange blinking, a faulty router might be the culprit.
Check the Router
If you cannot fix the issue after going through all the above steps, you will have to check the router. The router might be defective. You might not be aware that Xfinity older routers lack some advanced features. Sometimes, they cannot perform well. More importantly, they might not last long. They will expire sooner than expected. If you find that your router has an issue, you will have to replace it. But buy a new router from a reliable seller. Also, you will have to make sure that you have a satisfactory warranty period.
Know about Service Outages
You will have to ensure that there is no interruption in the service in your area. Service outages will cause internet issues. It will decrease the signal strength of the router. As a result, you cannot connect to the internet. Also, sudden disconnection will cause orange blinking in your router. If you have any doubt about the service, you can call your service provider. You can also visit their websites. You can use their Xfinity app to know about service issues. Here are a few steps you can go through to know about service outages.
- Use your phone and turn off the WIFI signal
- Connect your phone to the LTE data plan
- Download the Xfinity app from Google Play Store
- Launch the app, log in to the account, and check for outages
Also, you can check My Network to know what different light indicators mean. If there is no service outage, you can try using an Ethernet connection.
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Use an Ethernet Connection
In some cases, the issues in wireless connection might cause orange blinking. You can use an Ethernet cable to get back WIFI. It is worth mentioning that almost all the Xfinity routers will come with an Ethernet cable. Therefore, you will not have to buy one for this purpose. Before using the Ethernet cable, you will have to unplug all the wires and cables from your router. Now, you need to connect the hardwired Ethernet cable to the router. Connect one end of the wire to the router and the other to the modem. Next, plug all the cords back into their ports and connect the modem and Xfinity router to their power outlets. After these steps, you can check and know if you are back online. If the orange blinking is still there, check the system requirements.
Verify the System Requirements
You might see orange blinking when there is an issue with system requirements. If you have bought a new router, you might notice orange blinking after setting it up. If this is the case, you will have to check the settings to ensure that it meets the minimum requirements. First, know the conditions for proper setup. Here are the details for your help.
- Ethernet: Cat6 or Cat5e Ethernet cable
- Operating System: Apple-supported OS or Mainstream Microsoft
- Browser: Firefox, Chrome, Internet Explorer, & Safari
- Processor/ CPU: Quad-Core Intel Core i5
It is worth mentioning that if the setting does not meet the above requirements, it will not work. Even if it works, you will experience slow speed and weak signals. You can upgrade the equipment and device to fix the compatibility issues. However, if all these steps cannot resolve the blinking, you will have to reach out to Xfinity support.
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Contact the Support Team
Xfinity Customer Support team can help you to fix any advanced issues. Also, the service is always accessible through live chat and phone. The representatives will check and know the cause of service interruption. The experienced professionals will find the exact cause and can help you to fix it as well. If required, they can send you a technician to troubleshoot and fix the issue.
You might find it annoying to deal with an Xfinity gateway blinking orange. You can fix it in most of the conditions without additional help. However, you can reach out to the customer team when the issue is not understandable. Experienced professionals can fix it fast and offer all the desired help.
Q. Why Does Xfinity Gateway Have lights?
Xfinity will have different lights to specify different statuses. However, orange blinking indicates no connection or some upgrades.
Q. Why Do I Experience WIFI Connection Issues Frequently?
It might be due to poor signals or loose cables. Service outages might lead to this condition as well. You can check the wires and contact your service provider to know and fix the issues.
Q. What Is the Way to Activate Xfinity Gateway?
You can download the Xfinity app on iOS and Android devices. Sign in using your Xfinity password and ID. Now you can select Get Started, and it will take you to the activation process.